Privacy Policy
A clear, plain-language explanation of how Washington Plumbing collects, utilizes, and protects information when you visit our website or contact our Ferndale dispatch office. Call (253) 201-3775.
Commitment to Plain-Language Privacy
Washington Plumbing respects your personal privacy. We have purposefully engineered our website (https://ferndale.washingtonplumbing.best/) as a high-speed, informational resource that does not collect unnecessary personal data. We do not operate web lead capture forms, we do not require account creation, and we do not deploy invasive third-party cross-site advertising trackers or tracking cookies.
This Privacy Policy outlines what minimal information is collected when you browse our website or communicate with our local service technicians.
1. Information We Do Not Collect
Unlike many modern digital service websites, we believe in keeping things simple:
- No Online Lead Forms: We do not ask you to enter your name, email address, or phone number into online web forms.
- No Account Registrations: There is no customer portal or password requirement on our site.
- No Email Marketing Lists: We do not collect email addresses for mass marketing, newsletters, or third-party mailing lists.
- No Tracking Pixels: We do not utilize tracking pixels to monitor your web browsing across unrelated websites.
2. Information Collected When You Call Us
Because our company operates as a direct telephone dispatch service, the only personal information we collect is the information you voluntarily provide when calling our direct line at (253) 201-3775:
- Your name and contact telephone number.
- Your physical service address in Ferndale or Whatcom County.
- Technical descriptions of the plumbing issue or water heater malfunction in your home.
- Billing details necessary to process payment upon satisfactory completion of services.
This information is utilized solely to schedule your service appointment, dispatch technicians, communicate arrival times, and provide invoices. We never sell, rent, trade, or share your contact details with third-party advertisers or telemarketers.
3. Standard Web Server Log Files
Like virtually all websites on the internet, our hosting server automatically records basic technical connection logs when your browser requests web pages. This non-personally identifiable information may include your internet protocol (IP) address, browser user-agent, operating system, referring URL, and the date and time of page requests. These server logs are used strictly for maintaining web server security, preventing denial-of-service abuse, and diagnosing technical server performance.
4. Third-Party External Links
Our website may contain external links to Google Maps (for physical location navigation) or official Washington State administrative codes. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their independent data practices.
5. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our operational procedures or applicable state laws. Any modifications will be posted directly to this page with an updated revision date.
Last Updated: October 21, 2026
6. Contacting Us Regarding Privacy
If you have any questions regarding our privacy practices or wish to review the contact information stored in our dispatch records, please contact our local office:
Washington Plumbing – Ferndale
2068 Main St, Ferndale, WA 98248, USA
Telephone: (253) 201-3775